Frequently Asked Questions (FAQ)

GigLovin is an online freelance marketplace that connects clients (buyers) with skilled freelancers (sellers) offering a wide variety of services.

Clients can post service requests or directly purchase gigs listed by freelancers. Payments are held securely by GigLovin and only released once the work is completed and approved.

Yes, signing up and creating an account is completely free for both buyers and freelancers.

GigLovin is currently focused on the Bangladesh market, but accessible globally for freelance collaborations.

You can browse gigs or post a custom job. Once you find a suitable freelancer, place an order and make the payment through our secure system.

Yes! You can post a custom request describing your needs, and freelancers will bid or offer their services.

Once the order is placed, the freelancer will begin work. After completion, you’ll review and approve the work before payment is released.

You can request revisions, or if necessary, initiate a dispute which will be reviewed by the GigLovin team.

Create an account, set up your profile, and list your services (gigs) with clear descriptions, pricing, and delivery time.

You receive payment after the client approves your completed work, or automatically after a set time if there is no response from the client.

Yes, GigLovin deducts a small service fee from each completed transaction. The percentage is shown before order confirmation.

Once your earnings are cleared, you can withdraw them via available payment methods listed in your dashboard.

GigLovin supports multiple payment gateways including mobile banking (like bKash, Nagad, Rocket), debit/credit cards, and other secure online payment services available in Bangladesh.

Yes, all payments are processed through secured and encrypted gateways. GigLovin uses escrow protection, meaning your payment is only released to the freelancer after you approve the work.

Your payment is deducted immediately after placing an order. The amount is held securely by GigLovin until the work is completed and approved.

Yes, if a project is canceled under eligible conditions (e.g. freelancer does not deliver), your payment will be refunded to your wallet or original payment method depending on the situation.

Once your order is completed and cleared, you can withdraw your earnings using your preferred withdrawal method listed in your dashboard, such as bKash, Nagad, or bank transfer.

Yes, a small service fee may be charged per transaction for both clients and freelancers, which will be clearly displayed before confirming payment or withdrawal.

If your payment fails, please double-check your internet connection and card/banking details. If the issue persists, contact our support team at [email protected] for assistance.

Currently, GigLovin is focused on supporting Bangladeshi users and payment methods. International payments may be introduced in the future.

Absolutely. All payments are securely processed and held in escrow until the client confirms delivery.

We use identity verification, secure communication, and a dispute resolution system to protect both buyers and sellers.

Accounts may be suspended or terminated in case of any violation of our Terms of Service or suspicious activity.

Click on the “Forgot Password ” link on the login page and follow the instructions to reset your password.

You can reach our support team anytime at [email protected] or through the contact form on our website.

Yes! GigLovin has dedicated mobile apps for both clients and freelancers . You can find them on the Play Store and App Store.

You can view our Terms of Service , Privacy Policy and Disclaimer at the bottom of every page.

Yes. GigLovin reserves the right to update policies, and users will be notified in advance of any significant changes.